MOIA - Designing the stop network of Hamburg’s innovative ride sharing service

Sector: Urban Mobility, Autonomous Driving
In the Service Area Management team at MOIA, we designed and developed reliable backoffice features to maintain MOIA's virtual stop network and prepare it for the future of autonomous driving.
A photo shows a man with a backpack standing at a train station. Directly in front of him, a train is arriving. There are several people moving around him, too, so he appears to be the only stationary object in the picture.

My Role

UX & UI Designer in a team of 8 (PO, UX, Dev, Agilist)

My Tasks

  • Continuous collaboration with development in an agile environment
  • Concept and design of features for a backoffice web platform
  • Facilitation of UX workshops
  • Analysis of research opportunities
  • Planning and conduction of user interviews
  • Planning and conduction of remote UX Labs
  • Evaluation of user insights
  • Building of digital prototypes
  • Maintaining and developing design systems
  • Continuous insight sharing across teams

Applied Methods and Frameworks

  • Stakeholder Interviews
  • Usability Testing
  • Customer Profile
  • User Stories
  • Acceptance Criteria
  • Digital Prototyping
  • Various Workshop Formats
  • Wireframing
  • Linear Unpacking
  • Design Charette

This project is under a non disclosure agreement.
I may not share more details of my work.